We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
However if you have any serious concerns or have a complaint about care, please always contact the Practice Manager directly by writing to her to discuss these concerns via our in-house complaints procedure. Friends and Family Test feedback is anonymous and we therefore cannot follow up any individual concerns with you.