🏆 Pembroke Surgery Ranked Among the Top 3 GP Practices in Reading for Telephone Access
Published: July 2026
We are delighted to share that Pembroke Surgery has been ranked among the Top 3 GP practices in Reading for telephone access in the NHS GP Patient Survey 2026.
According to the national survey, 81% of our patients said it was easy to get through to us by phone, placing Pembroke Surgery among the highest-performing GP practices in Reading for telephone access.
This recognition is a testament to the dedication, professionalism and teamwork of our reception, administration and clinical staff, who manage a high volume of telephone calls and patient enquiries every day while striving to provide a welcoming and responsive service.
We would also like to extend our heartfelt thanks to our patients. Your trust, patience, understanding and valuable feedback have helped us achieve this recognition. Every survey completed and every comment shared helps us to continue improving the care and service we provide.
While we are incredibly proud of this achievement, we remain committed to building on this success. We will continue to listen to our patients, improve access to our services and deliver compassionate, high-quality care to everyone in our community.

A Message from Pembroke Surgery

“This achievement belongs to our patients and our entire team. Thank you for your continued trust and support. We remain committed to providing accessible, responsive and compassionate care every step of the way.”

Thank you for choosing Pembroke Surgery.
Together, we’re making a difference.