1ST DEC 2014 Launch Date for:
The new Friends and Family Test
Have your say to improve your care. We would like your feedback on the care or treatment we give you any time you visit ot talk to one of our surgery team. It doesn't take long. The quickest way to complete a Friends and Family test is by clicking on the Friend and Family Survey in the right hand column of this home page. Alternatively you can complete a form when visiting us in the practice.
Televideo consultations now Live at Pembroke Surgery
The surgery is now live for televideo consultations. To access this secure application there is a process which starts with registration. Those interested should complete the attached registration form and return it to the surgery for processing. As soon as we provide you with your Televideo confimation letter containing the necessary registration details, please click on the "Tele-visual consultation service" link below in order to proceed. When the link opens please click on the "Register/Book tab" to start making televideo consultation appointments.
Tele-video consultation registration form
10/10/2014 Electronic Prescribing (EPS2) now LIVE at Pembroke Surgery.
See our prescribing information on EPS2 to sign up to the service or inform your clinician next time you are seeing them who can nominate your Pharmacy for you in your records. This new service allows all your prescriptions to be sent electronically straight to the nominated Pharmacy, much less inconvenience for the patient who no longer needs to pick up their prescription from the surgery just visit your Pharmacy to collect your medication.
Flu Clinics are running from the 27th September onwards including Saturdays, If you have been sent an invite please call and book into a clinic asap.
Sharing Healthcare Information
Have you recently received a flyer through your door about this? To find out more about how this affects you please go to the section "sharing Healthcare Information" in the right hand column of this page.
Need non urgent medical attention when we are closed? Call NHS 111.
Berkshire West Practices went live with NHS 111 on the 15th May 2013. After this date all Out of Hours services will ONLY be contactable by calling 111. The "telephone answer messages and contact details" when we are closed have been altered accordingly.
Who are we?
We are a very busy medium sized practice that has looked after patients and their families in this locality for two generations. We offer a comprehensive range of services and are at the forefront of using modern technology to help us do even more for our patients.
As an NHS provider, we work under a locally agreed contract with NHS Berkshire based at 57-59 Bath Rd, Reading. Telephone 0118 950 3094. We are always happy to receive feedback/suggestions - mark them FAO the practice manager. From 1st April 2013, South Reading CCG, and three other local CCG Groups took over the commissioning of NHS services from Berkshire West Primary Care Trust. For further information about South Reading CCG and its fellow member practices visit www.southreadingccg.nhs.uk
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Don't speak English as a first language?
Select your chosen dialect in the right hand column by clicking on the national flag icons, under the "minor illness" heading. For further help and information please select the dedicated "non-English speakers" page, under our "New Patients" section, available at the top of this home page.
Pembroke Surgery is a member of "South Reading Consortia".
Want to find out more? Please see the section "Patient Voice" (under "Join Us" in the left hand column) for more information on what the Consortia does, and how you can get involved.
(Site updated 09/12/2014)