Read our practice policies on these pages.
Practice policies
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Accessibility
Accessibility statement for Pembroke Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content....
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Non-NHS Work Policy
What is non-NHS work and why is there a fee? The National Health Service provides most health care to most people free of charge, but there are exceptions: prescription charges...
You and Your General Practice
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP...
Use of AI Scribe Technology
Purpose of Processing with AI Scribe technology Pembroke Surgery uses AI-powered scribe technology, to assist clinicians in accurately and efficiently documenting patient consultations. You will be asked to confirm you...
Date published: 7th February, 2024
Date last updated: 2nd March, 2025
