You and Your General Practice

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team.

The YYGP document published by NHS England can be found below.

View You and Your General Practice on the NHS England website.

Patient Feedback

If you wish to provide feedback or raise concerns, you can do this via the practice, contacting Healthwatch or the Integrated Care Board (ICB).

You wish to provide feedback to the ICB it should be via their email: bobicb.palscomplaints@nhs.net.

Go to the ICB’s website for further information

Date published: 1st December, 2025
Date last updated: 1st December, 2025